• Price:
  • BTC/USD 2561.0288
  • BTC/EUR 2278.7291

Frequently Asked Questions

Below are some of the most common questions about Hashing24.

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What is Hashing24?

Hashing24 offers bitcoin mining without buying any equipment. Instead of it you are buying mining hashpower from our industrial mining equipment supplier BitFury with its data centers located in Iceland and Georgia.

Hashing24 was created to allow professionals and newcomers similar access to the same quality resources as the industrial miners to allow effective mining. Our cooperation with the industry leaders and access to the newest and most advanced technologies in the industry, quickly made us one of the world‘s leading cloud mining services.

As a Hashing24 customer, you can enjoy many benefits, including:

  • Access to the world-class data centers and network boasting more than 200 Ph/s
  • Instant access to your newly mined bitcoins (within 24 hours)
  • Automatic deposit of mined bitcoins to the balance
How does bitcoin mining work on your platform?

It’s pretty quick and easy. As soon as we receive a payment for your order, your contract will be added to your profile. Your order consists of two parts:

  • one-time payment (not deposit) for allocation of ordered power (min order is 100 GH/s, and you can make several orders)
  • a daily maintenance fee for the equipment maintenance and its power supply

When you are paying one-time payment, you are receiving hashpower, which is not limited in time. You will also pay an everyday maintenance fee. This cost is paid in USD, and deducted automatically from the mined volume of BTC, using current exchange rate BTC/USD. Thus, everyday cost for the maintenance in BTC depends on the exchange rate BTC/USD. If you don’t have enough balance during three days to cover your daily maintenance fee, the mining contract and service will be canceled.

How much profit can I make?

Earning per day in BTC depends on many factors, such as Block reward, Difficulty, Blocks mined etc and they can’t be predicted. Please note that our payout is based on overall network hashrate, and 100% uptime is guaranteed. We recommend all our clients to do their own research and do their own earning calculation, however, we have some helpful tools for this. You can go to the “calculator” tab which is on the top of our website to see how you can calculate your earnings. All the mined bitcoins will be automatically added to your balance.

What does 100% uptime guarantee mean?

If you were an individual miner there would be always a possibility that your mining hardware could crash, slow down or completely break. Using our platform you will never happen to face any issues like these.

How can I pay?
  1. Bitcoins, you can buy Bitcoin on any online exchanger: https://www.buybitcoinworldwide.com/, https://howtobuybitcoins.info/
  2. Visa/Mastercard
  3. OKPAY payment system: https://www.okpay.com/
  4. Bank wire transfer
What is maintenance fee?

The maintenance fee covers all costs related to mining including, inter alia:

  • electricity cost
  • cooling systems
  • maintenance work
  • hosting services
How often will I receive my profit?

Newly mined bitcoins are credited to your balance are credited to the balance once per day for the previous day.

Our minimum withdrawal amount is 0.001 BTC. You can request a withdrawal any time.

How can I get in touch with you if I need help?

Please contact us at: support@hashing24.com or simply fill out this form:

When does mining start?

Mining starts automatically at 00:00 UTC. Mined Bitcoins are credited automatically to the customer’s balance once a day for the previous mining day.

How to restore the password?

In order to restore your password, please:

  • Click on the Sign In
  • Enter your email
  • Click on the "I can't access my account"
  • You will receive an email with further step by step instructions
How do I withdraw?

In order to make a withdrawal:

  • Sign In to your account
  • Click on the "Withdraw" tab
  • Choose type of coins
  • Enter amount
  • Choose your wallet (or enter new wallet)
  • Click on the withdraw button
  • Check your email inbox, you will receive an email with confirmation link
  • Click on the confirmation link
  • Our minimum withdrawal amount is 0.001 BTC. You can request a withdrawal any time. It’s typically processed within 1 working day.
How to disable 2-step authentication?

We can disable your 2-step authentication. Please follow the instructions below:

  • Click on this link: https://hashing24.com/support
  • Enter your first and last name, email
  • Enter your PIN code in the message field (PIN code that you generated during the registration)
  • Click on the "Submit"
  • We will receive your request and after checking your PIN code we will disable your 2-step authentication